Set Up & Go
“The system works well and the support you get when it comes to that is strong. When a challenge arises, I can always count on them to come up with a solution.”
Jenny Malave – Holyoke Public Schools
Always Listening
At SchoolBrains, we believe that picking up the phone or replying to an e-mail is as much a part of our job as answering a student’s question or helping them solve a problem is part of yours.
Always Learning
Think of us as your IT team. Working side by side with you, learning from you. Providing teachers, administrators, parents and students a positive experience.
Implementation
Document the short- and long-term objectives for your SchoolBrains system and align those goals with your school’s overall strategic plan.
Training
Solution-specific training is a cornerstone of our training method. We want to help each user group understand the value of knowing this tool.
Support
When you decide to bring SchoolBrains into your school system, you’re also bringing a dedicated support team that is second to none. A responsive support team whose mission is to partner with a solution-orientation.
Listen, learn… implement!
You’ve signed on with us. What comes next? First, we listen to you and do a needs analysis. What features do you need most? How can you use the tool to solve your problems and meet your needs? In the end, our goal is to document the short- and long-term objectives for your SchoolBrains system and to align those goals with your school’s overall strategic plan. Working in partnership, with one of the most customizable platforms on the market, we design the best tool for your school district.
We discuss:
Objectives
- Requirements
- Priorities
- Scope
- Success Factors
Education & Training
Solution-specific training is a cornerstone of our training method. We want to help each user group understand the value of knowing this tool. Our experience tells us that by giving your staff a thorough understanding of how the product works and insight into the most efficient and effective ways to use the system, they will quickly recognize how the SchoolBrains platform can increase their productivity. And that holds true for every user group. Ultimately bringing the most value to this important investment to your school.
Support
When you decide to bring SchoolBrains into your school system, you’re bringing a tool, and a dedicated support team that is second to none. Talk to any of our clients and you’ll hear a whole lot about the personal responsiveness of the support team, the willingness to partner and our solutions orientation. And that’s a critical component of our mission. Learning and using the tool is the start, but it’s the partnership we enjoy with every one of our clients that makes us stand out from the rest. By listening, working together, and learning, we will not only make the tool work for you but find ways to make it serve new and evolving needs for your team. And that’s why we love what we do.
