SchoolBrains has a full team of implementation, training and customer support professionals to assist you every step of the way. With SchoolBrains, your district no longer need to worry about where they’ll get the IT resources to manage our products – our support team is always there for you, whenever you need us.
SchoolBrains provides unlimited live telephone technical support and e-mail support – included in solution subscription price – for designated priority users at each client. SchoolBrains also provides user-level support for an additional monthly subscription fee. All types of customers – administrators to departmental end-users – have access to self-service support including availability of SchoolBrains solution knowledgebase and support portals.
Customized Support Plans
SchoolBrains also offers customized support plans for customers who prefer to utilize SchoolBrains’ dedicated resources for all levels of support. For these additional consulting services, SchoolBrains deploys professional technical services and consultants with tremendous experience in their areas of expertise. They are full-time consultants, so they have a deep, real-world knowledge of what’s best in implementation and operation.